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Juice Boxx

Return your charger with a few deliberate steps

Returning the portable charger is the final part of every Juice Boxx rental. Use the app to find a station. Complete the current return instructions before moving on.

Plan your return before you leave

Do not wait until the last moment to think about returning a rented charger. Consider your return while you still have time at the venue, event, or campus. Also plan for it at a hotel, restaurant, or bar. Other gathering places may require the same planning. Check the Juice Boxx app for current station availability and choose a return point that fits your next move. Keep the Juice Boxx app accessible and preserve enough phone battery to follow the instructions. If you are with a group, let them know you need a few minutes to finish the rental before departing. A planned return is easier to manage than trying to complete the process while transportation is waiting or an event area is closing around you.

Return it to a Juice Boxx station

Take the portable charger to a Juice Boxx station and follow the return directions provided through the current rental experience. Handle the charger carefully while you complete each step, and pay attention to any information presented in the app or at the station. Do not leave the charger beside the station, on a table, or at a host stand. Do not give it to venue staff unless the rental instructions specifically direct you to do so. Returning it to a station is what completes the intended renter journey. If the area is crowded, give yourself room to focus and avoid blocking access for other guests who may also need the station.

Make sure the process is complete

Before walking away, pause and verify that you followed all return steps. Keep the Juice Boxx app open long enough to review the current information associated with the rental. If something appears incomplete, stay near the station and revisit the instructions instead of assuming the return is finished. Check the Juice Boxx app for current station availability if you need to adjust your return plan. Do not pass the charger to another renter or ask a friend to keep it without understanding the rental instructions. A careful final check is especially important when you are distracted by a departure or a busy crowd. It also matters during travel or when your phone battery is still low.

Before you rent.

  • Plan the return before leaving your current area.
  • Check the Juice Boxx app for current station availability.
  • Return the charger to a Juice Boxx station.
  • Do not leave the charger with venue staff or on a nearby surface.
  • Review the rental flow before walking away.