What to know before renting a phone charger

Juice Boxx renters use the public Juice Boxx app to rent a portable charger from a station. Download the app from the App Store or Google Play while your phone still has enough battery to complete the process. When you need a station, check the Juice Boxx app for current station availability. At the station, open the app and follow the instructions presented for the rental. Read the current information before continuing, and keep the app available until the entire experience is complete. The charger is portable, so your phone can remain with you while charging. You do not need to leave the phone sitting beside a wall outlet while you continue with your plans.

Know which charging port your exact phone model uses before connecting any charger. Similar phones may use different connections, so consult the manufacturer’s information if you are unsure. Inspect your phone’s port for obstructions or visible damage, and make sure a case is not preventing normal access. Never force a connection that does not fit naturally. Stop if you notice resistance, unusual heat, looseness, or damage. Keep the rented charger and your phone together in a secure position while moving. You can also reduce screen brightness and limit unnecessary phone activity to make the battery you already have last longer while you work through the rental and charging process.

Finish by returning the portable charger to a Juice Boxx station. Plan this step before leaving your venue or area, and check the Juice Boxx app for current station availability. Follow the return directions associated with the rental, then pause to make sure you completed the full process before walking away. Do not leave the charger on a table, beside a station, or with venue staff unless the instructions specifically direct that action. If your plans change, consult the app while you still have time and battery to adjust. Questions that are specific to your phone or rental situation can be sent to Juice Boxx through the contact channel.