Use the Juice Boxx app with confidence

The public Juice Boxx app is available on the App Store and Google Play. Downloading it before your battery becomes critical gives you time to open the app and become familiar with the rental flow. Make sure your phone has enough power and connectivity to complete the steps shown at the time of rental. When you are ready to look for a station, check the Juice Boxx app for current station availability. Because the app is part of the rental process, keep it on your phone until the charger has been returned and the experience is complete. Read current information in the app carefully rather than relying on an old screenshot or instructions from another person.

At a Juice Boxx station, open the Juice Boxx app and follow the current prompts to rent a portable charger. Move through the instructions in order and review the information presented before you continue. Avoid closing the app or handing your phone to someone you do not know for help. Once the rental begins, keep your phone and the rented charger with you while charging. The portable format is intended to let you move through your plans instead of leaving your device beside a fixed outlet. If your surroundings are busy, step to a comfortable spot where you can focus on the app and handle the charger without blocking other guests.

Keep the Juice Boxx app available for the final part of the rental. When you are ready to return the charger, check the Juice Boxx app for current station availability and follow the return instructions. Plan enough time to complete those steps before leaving a venue, event area, or college campus. Allow extra time at a travel stop. Return the charger to a station rather than setting it down nearby or passing it to a staff member without specific direction. Pay attention to the app and station as you finish, and verify that you have followed the full return flow before walking away. Keeping the app open until completion reduces confusion at the most important closing step.